JetBlue Schedule Change Policy

JetBlue makes every effort to avoid schedule changes where possible; however they can occur and may have an impact on your traveler's plans. In the event of a schedule change that is greater than 30 minutes from the original departure time, customers are allowed only one adjustment per schedule change. For any subsequent changes made to the reservation and ticket all fees and increase in airfare will apply.

Please reference the chart below for rebooking and cancellation options:

Schedule change is less than 30 minutes Schedule change is between 30 minutes and 1:59 hours Schedule change is 2 hours or greater
Rebooking Options at time of schedule change Rebook the customer on any flight within the same city pairs on any day. Rebook the customer to any flight within the same city pairs or to a co-located city on the same day, day prior or day after the original flight. Rebook the customer to any flight within the same city pairs or to a co-located city on the same day, day prior, or day after the original flight.
The change fee and any difference in airfare will apply. All change fees and fare differences are waived however the appropriate waiver code must be used when processing the even exchange. All change fees and fare differences are waived however the appropriate waiver code must be used when processing the even exchange.
Cancelling Options at time of schedule change Cancel the customer's flights. Cancel the customer's reservation without penalty. Cancel the customer's reservation without penalty.
The cancel fee will apply. Ticket must remain in open status for future use or be exchanged to an MCO or VMPD/EMD as a credit good for one year from the date of issuance. Ticket must remain in open status for future use or be exchanged to an MCO or VMPD/EMD as a credit good for one year from the date of issuance.
Ticket must remain in open status for future use or be exchanged to an MCO or VMPD/EMD as a credit good for one year from the date of issuance. Increase in airfare will apply at time of any future exchange. Upon customer request, a refund may be processed back to original form of payment without penalty.
Refunds to original form of payment are not permitted. Use of the appropriate waiver code is required.

JetBlue recognizes the following airports as co-located cities for use when rebooking a schedule changed flight.

Agency process and responsibility

Agencies will be notified of all JetBlue scheduled changes via the GDS. Segments will be changed to a TK status and agencies will be required to provide the following:

Please visit the following pages for waiver code information to be used when exchanging a ticket for a customer involved in a schedule change.


JetBlue only reservation (B6/279 ticket stock)

Example Itinerary:
B6 79 01JAN JFKMCO 0600
B6 54 08JAN MCOJFK 0700

Example Ticket:
2791234567890

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Interline reservation (B6/279 ticket stock)

Example Itinerary:
B6 940 01JAN MCOBOS 0800
EI 136 01JAN BOSDUB 1815

Example Ticket:
2791234567890

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Interline reservation (Airline partner ticket stock)

Example Itinerary:
EK 203 01JAN DXBJFK 0225
B6 31 01JAN JFKMCO 1040

Example Ticket:
1761234567890

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