Northeast and Mid-Atlantic Advisory

Last Updated: 5/30/2016 3:00 PM EST

Due to weather forecasted in the Northeast and Mid-Atlantic regions of the United States, customers traveling on May 30, 2016 may experience flight delays. Customers are advised to check the current status of their flight prior to departure.

Increased Security Wait Times

Last Updated: 5/27/2016 5:00 PM EST

Due to current Transportation Security Administration (TSA) capacity, you will likely experience longer-than-usual security lines at your departure airport. To ensure you make it to your gate in time, please plan to arrive at least 2 hours before your flight, as wait times could be up to an hour or more. While we know this is not ideal, planning ahead for these possible outcomes should make for a better travel experience.

If you are on an early morning flight and are checking a bag or need additional assistance, please be sure to check the ticket counter hours for your departure airport. As always, be sure to check the status of your flight before heading to the airport.

To improve your overall airport experience, consider enrolling in TSA Precheck®. To receive TSA Precheck® expedited screening on future flights, click here to enroll now at https://www.tsa.gov/tsa-precheck. Where available, TSA Precheck® enables a faster, smarter security screening experience.

Zika Virus

Last Updated: 5/27/2016 5:00 PM EST

Customers traveling to/from destinations reported by the CDC to be affected by the Zika virus may qualify for a refund or the option to make changes to their current travel plans to alternate destinations or travel dates. Original travel must have been booked on or before May 1, 2016. If you are traveling on a Getaways package, a full refund is not always available and hotel penalties may apply. Please contact us by phone to request a change or refund.

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